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We decided on this tower after looking all over the net for different models. We also went to various local stores looking at different options. Between Amazon’s price and free shipping, this was the best deal. It arrived about 6 days after we ordered it. The assembly was easy enough. It took my fiance and I about 30 minutes to put it together. The packaging was good and there were no missing parts. Based on the packaging, even a hole in the box would probably not lead to lost parts. The nuts and bolts are packaged in a larger package together so it would be difficult to lose them. There were some small scratches on a few pieces. If we cared, we could hit it with some hit touch-up paint.